Having effective communication skills is the key to achieving great teamwork. When you communicate well with your co-workers, it helps eliminate misunderstandings and can encourage a healthy and peaceful work environment. This webinar will focus on the different communication styles that individuals use. It will also provide tips that can be applied in the work place for effective communication.
Please note that in order to receive a certificate, you will need to watch and view the resources, engage with the materials (click), pass the quiz, and complete the survey.
1. Correctly list the four colors of communication.
2. Accurately identify one characteristic for each of the colors of communication.
3. Correctly define effective communication using the criteria presented in the webinar.
By completing/passing this course, you will attain the certificate KIT Certificate of Achievement
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